Example data
Patients
Maria G.2:41 PM
Booked
Dev P.1:58 PM
Needs you
Alicia R.12:20 PM
Still talking
Rosa M.11:34 AM
Needs you
Tom W.10:05 AM
Booked
Greg T.9:41 AM
Needs you
Hannah L.Yesterday
Booked
Sam K.Yesterday
Opted out
Maria G.
Website form · today 2:41 PM · phone ending 4417
Reason
Knee pain, 3 weeks
New or returning
New patient
Insurance
Premera
Booked
Thu Oct 15, 9:30 AM
Form: I have had knee pain for 3 weeks and want to see someone.
Maria · 2:41:02 PM
Hi Maria, thanks for reaching out to [Clinic name]. Is this a new concern, or about an existing appointment? Reply STOP to opt out.
Sent automatically · 2:41:06 PM · 4 sec after the form
New. My knee has been bad since I fell.
Maria · 2:43 PM
Sorry to hear that. We have Thursday at 9:30 AM or 11:00 AM. Which works better?
Sent automatically · 2:43 PM
Thursday 9:30 works, thank you!
Maria · 2:45 PM
You are booked for Thursday, Oct 15 at 9:30 AM. Reply here if you need to change it.
Sent automatically · 2:45 PM
When you take over, automatic texts stop for this patient until you hand the conversation back.